Statement of Purpose
OUR VALUES GUIDE US:
The work ethic of each employee must demonstrate these Values:
OUR VALUE PROPOSITION COMMITS US:
Guided by our Values, we will give:
- Customers What They Want
- Shareholders What They Deserve
- Employees What They Need
- Regulators What They Expect
In making these commitments, we believe:
Customers want safe, dependable natural gas delivery at just and reasonable rates; ease of access to service and information; prompt, courteous, high quality service; to see us act responsibly.
Shareholders deserve maximum value from ownership; stewardship of the resources entrusted to us; prompt, open, accurate communication on matters related to their investment in us.
Employees need a safe and respectful workplace; plain and open communication; empowerment reinforced with necessary leadership; fair compensation; just treatment; recognition; adequate resources; effective training; opportunity for personal development.
Regulators expect compliance with statutes and decisions; information that supports their decision processes; timely and accurate reporting on matters of interest to them.
OUR MISSION DEFINES US:
Committed by our Value Proposition in the pursuit of our Vision, we:
. . . contribute to the welfare of individuals, businesses and the greater society in Alberta by safely and dependably supplying and delivering natural gas to end users.
. . . provide a high quality opportunity for investment in the natural gas utility business by offering stable, long-term earnings combined with growth opportunities.
. . . enhance the lives of our employees by giving them the opportunity to do meaningful work in an environment that is stimulating and rewarding.
. . . support the ongoing development of the Alberta regulatory environment through participation in industry and regulatory initiatives, compliance with laws, and high quality applications.
OUR VISION COMPELS US:
We will be the natural gas delivery company of choice in Alberta, providing exceptional value to our Strategic Constituents so that:
- We are seen as the preferred service provider for natural gas delivery
- We are seen as the preferred investment in the Canadian natural gas utility industry
- We are seen as the preferred employer for the skills we seek
- We are seen as the most credible proponent of regulatory initiatives